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Delete your TanaUp data

TanaUp · by Swarte Interactive (Pascal Swarte) · Last updated: 11 November 2026

In short

  • You can delete all your TanaUp data yourself, inside the game, in a few seconds.
  • Or email us and we'll delete it for you within one month.
  • Uninstalling the game alone does not delete your online data.

Option 1: in the game (fastest)

  1. Open TanaUp on your phone.
  2. Tap Settings.
  3. Tap Delete my data, then tap it again to confirm.

This deletes your data straight away and resets the game on your phone.

Option 2: by email

If you can't open the game any more, send an email to hello@swarteinteractive.com with the subject "Delete my TanaUp data".

Please include your friend code (shown on the Friends screen in the game) or your gamer tag, so we can find your account. We'll delete your data and reply to confirm within one month at the latest.

What gets deleted

  • Your online player account (the random player ID)
  • Your gamer tag, avatar, and the country and province you picked
  • Your scores, records, league points, daily results and best-run "ghosts"
  • Your friends list and friend code
  • Your cloud-saved progress (gems, items, levels, settings)

What is kept, and for how long

  • Usage statistics (Firebase Analytics, only if you agreed to them) are linked to a random ID for your copy of the app, not to your name or player account. Because the game doesn't show this ID to you or to us, we can't pick out which statistics are yours (GDPR art. 11). They are deleted automatically after at most 14 months.
  • Purchase records: you can still restore what you bought with "Restore purchases", because purchases stay linked to your Google account. Where tax or consumer law requires it, we keep a basic purchase record (product, date, order number) for as long as the law says, and use it for nothing else. Google Play keeps its own purchase records.
  • Ad data is handled by Google AdMob under Google's Privacy Policy.

Your other rights

Besides deletion, you can ask to see, correct, limit or get a copy of your data, object to how we use it, or withdraw your consent. If you're not happy with how we handled a request, you can complain to the Agencia Española de Protección de Datos. Everything we collect, why and for how long is in the TanaUp Privacy Policy.